I love rimowa. But somehow, service in Singapore is always mediocre. Went there for repair, and staff that served me wasn’t really friendly. But can be seen other staff attended to foreigners or people who make purchases in store, treated differently.
Zackery Goh
5
I recently had the pleasure of working with Kelly Su at Rimowa MBS, and I cannot recommend her highly enough! From the moment I reached out to her about my search for the Pilot case, she was incredibly knowledgeable and attentive to my …
YS
5
I would like to compliment Kelly and Justin for their super helpful shopping experience. My brother and I managed to get exactly what we wanted in a timely manner thanks to both of them. It is our first RIMOWA, and through chatting with …
W Chen
5
I am extremely happy with my purchase of a crossbody bag from Rimowa MBS. I was served by Kelly and the service provided was top notch! …
Adrian Mun
5
I would like to thank the gentleman Keith who attended to me during my visit. He has been extremely helpful, insightful and patient with my questions, my needs and my numerous back-and-forth. A couple of the products I shortlisted were just …
Ethan Ho
1
Absolutely disappointing experience. My cardholder started having issues in less than a month, and the in-store service made it even worse. Staff tried “fixing” it with tweezers, then told me to leave the wallet for two weeks even though it …
Sherine Wong
5
Ray was of really big help - engraving my luggage tag! He’s nice and treated us well enough though we were not there to buy, but rather the after service. …
T T
5
Exceptional service and genuine care from Imran, who expertly installed new wheels for my almost 10-year-old Rimowa. …
Cate Smith
5
Rimowa is the best luggage ever, and Cathryn at Marina Bay Sands, Singapore is the one you want to speak to. …
Sri Rahayu
1
⭐☆☆☆☆
Disappointing Experience at RIMOWA Marina Bay Sands …